Just like any relationship, poor staff communications can cause an organization to slowly deteriorate. The problem with poor communication is it can be hard to recognize before the damage is done. Tasks start falling through the cracks and blame is then passed around. Without internal communication strategies, goals can come and go without being achieved.
The bottom line is good communication is key to the health and well being of your company. A Towers Watson Study found companies with highly effective employee communications tools enjoy 47% higher total returns compared to firms with ineffective communication.
Here are 5 signs your employee communication software can spot to nip your staff communications issues in the bud.
1. Not keeping stakeholders in the loop. Today’s “always on” economy requires proactive staff communications. When significant decisions are made by management they should always be relayed to employees, unless they are confidential. Issues arise when there is a lack of communication or information is withheld, causing mistakes to be made. With internal communications tools, transparency is assured: something as small as deciding to use a new vendor can be communicated to the proper employee or team quickly and easily.
2. Vague marching orders from management. Requests that are asked in the form of a question, such as, “Should we change our protocol when it comes to contacting customers?” will lead to a lot of things not getting done. This especially applies to remote workers, who don’t have their bosses looking over their shoulder to guide them or correct mistakes. Employee communications tools provide two-way internal communication channels between remote workers, management, and other colleagues. No matter where they are working, internal communications tools enable mobile collaboration to better facilitate cross-team brainstorming and decision-making.
3. Employees that are afraid to ask questions. Managers that don’t have the time or patience for their team’s questions are [More]